What You'll Learn in This Workshop
A clear five-point system to strengthen your client journey
How to create a professional and personal experience from start to finish
Practical ways to build trust and connection with every client
Tips to confidently deliver a service that wins hearts (and five-star reviews)
Meet Our Speaker
Natasha Johnson
Celebrant, Trainer & Co-director of the Celebrants Collective
Natasha is the founder of the Celebrants Collective and one of the driving forces behind its mission to support celebrants in becoming the best they can be. With over thirteen years of celebrant experience, Natasha brings a wealth of knowledge, warmth, and real talk to everything she does – including this five-star webinar.
When good service becomes a five-star experience
What does it really take to turn a good client experience into a truly memorable one? Whether you’re working with wedding couples or funeral families, this webinar will help you take your process to the next level. You’ll learn how to elevate the small (but important) touchpoints, communicate with clarity and warmth, and create an experience that feels effortless and exceptional from the client’s perspective. You’ll leave with fresh inspiration, easy-to-action tools, and the confidence to shine at every stage of the journey.
Ready to enhance your client experience?
Sign up now to join the live 90-minute webinar and get access to the replay to revisit whenever you like. You’ll also be invited to a relaxed group coaching call on Thursday, 23rd October at 11:30am – a supportive space to reflect, ask questions, and share how you're putting things into practice. The call is completely optional and won’t be recorded.
£35.00